Administered by the Singapore Mediation Centre, the Healthcare Mediation Scheme (HMS) offers mediation services for disputes between patients and healthcare institutions. Such disputes include unhappiness over service quality, patient care and medical management. The HMS applies to disputes where the claim amount exceeds $10,000.
Here’s what each party will pay for mediation with:
Public healthcare institutions
Private healthcare institutions
||First two hours free,
followed by S$300 per hour
|First hour free,
followed by S$550 per hour
Want to mediate?
Call the Healthcare Mediation Unit at (65) 9234 6921 or email us at
Download the HMS application form here.