Public healthcare officials will never ask you to transfer money or disclose bank log-in details over a phone call.
Call the 24/7 ScamShield Helpline at 1799 to check if you are unsure if something is a scam or visit ScamShield for more information.
Whistleblowing
MOHH is committed to high standards of behaviour, public service, and work practices, and maintains zero-tolerance for wrongdoing and misconduct.
The MOHH whistleblowing channels provide secure and confidential ways for individuals to report concerns or wrongdoing, whether actual or suspected, without fear of reprisal.
Whistleblowers should report their concerns in good faith. False, frivolous, or malicious allegations are not condoned.
MOHH will keep the whistleblower’s identity confidential unless disclosure is required by law or agreed upon, and will inform the whistleblower beforehand of any necessary disclosure.
All investigations will be carried out independently and in accordance with the applicable response protocol(s).
The following are covered under MOHH Group Whistleblowing Policy:
- Asset Misappropriation / Falsification and Financial Statement Fraud
- Corruption and Bribery
- Conflict of Interest
- Regulation Breaches
- Safety Issues
- Others – unauthorised locum activities, secondary employment by allied health and medical professionals, and sexual harassment
MOHH whistleblowing channels
You may make a report through one of the following MOHH whistleblowing channels:
| Channel | Details of MOHH whistleblowing channels |
|---|---|
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Email
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Web portal
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Phone (24-hour, toll-free)
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800-492-2362
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Address
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Group Internal Audit, Forensic |
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Note: These whistleblowing channels are not intended for the reporting of employee grievances, general patient/client feedback, breach of data confidentiality, and cybersecurity incidents. Such matters should be raised through the appropriate internal channels. |
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- Description of the misconduct;
- Name of the person(s) involved;
- Name of the witness(es);
- Date, time, and location of the incident(s);
- Money or assets involved, if any;
- Frequency of incident(s); and
- Supporting evidence.
MOHH encourages whistleblowers to leave their names/contact details in case further information or clarification is required. While anonymous reports will be given due consideration and investigated on their own merits, an anonymous whistleblower should be aware that MOHH’s ability to investigate or follow up on the report may be limited if the whistleblower cannot be contacted for further questions.