Through these two-day workshops, participants will learn negotiation and mediation principles, techniques, and skills to help them manage, de-escalate and resolve conflicts and disputes that occur during the course of their work. They will learn to find pragmatic solutions and maintain relationships.
For more information and to register for a workshop, contact:
Mr Darrell Quek
Tel: (65) 6622 3755
1. Conflict De-escalation for Healthcare Professionals
Registration Fee*: $513.60 (inclusive of GST)
Who Should Attend: Doctors, nurses, clinical service officers, quality service officers and medical social workers at junior and middle-management levels. Other frontline officers looking to improve their conflict management skills will also benefit from this workshop.
2. Conflict Management for Healthcare Leaders
Registration Fee*: $642.00 (inclusive of GST)
Who Should Attend: Senior consultants, managers, department heads and leaders of institutions who are likely to be involved in the decision to mediate, the mediation process (represent their institutions at mediation sessions or family conferences) and are empowered to negotiate terms of settlement.
*Doctors and dentists employed by MOHH or any of the public healthcare institutions under the MOHH group will be funded by the Health and Medical Practice Insurance Pte Ltd (subject to the availability of funding).
Participants or their institutions will have to bear the full registration fees in the event of a no-show, or if they are unable to fulfil a total of 14 contact hours.